Know Your Customer (KYC)

 

Introduction

 

By agreeing to the Terms you authorize us to undertake any verification checks we may require or that may be required by the third parties (including, regulatory bodies) to confirm your identity and contact details (the "Checks").

 

During this Checks we may restrict you from withdrawing funds from Your Account.

 

If any information that you have provided is untrue, inaccurate, misleading, does not match your ID or otherwise incomplete we reserve the right to terminate your account immediately and/or prevent you from using the services, in addition to any other action that we may choose to take.

 

If we are unable to confirm that you are at the Legal Age then we may suspend Your Account. If a fact that you were under the Legal age at the time you made any gambling or gaming transactions, then:

 

Your Account will be closed;

all transactions made during that time will become void, and all related funds deposited by you will be returned in amount;

any winnings which you have accrued during that time will be forfeited from you and you will be required to return to us all funds that were withdrawn from Your Account.

 

In the event of any change in your personal details You are required to inform us by contacting Support.

Objective of the Policy

The Company shall request verification of the user of its Services at the following situations:

 

1. Suspicion of fraud, money-laundering, criminal activity etc.;

2. Doubts about the authenticity of the provided documents;

3. Violation of conditions for using the services of the Company;

4. Any other situation the Company shall deem appropriate.

 

By means of that request the Company may demand a standard set of identification data and documents, as well as additional documents.

The minimum set of identification data includes:

 

- full name;

- date of birth;

- citizenship;

- address of permanent residence;

- an identification number;

 

The required documents are:

 

- actual passport of the client / ID card;

- document confirming the address of the client's permanent residence at the given time (utility bill, statement of the status of the bank account, etc.)

 

Additional documents are:

 

- additional national identity card (driver's license, military ID, etc.);

- photos of a user with an open passport against the background of his face (the document should be readable)

- photo of the bank card on the front side (5 first and 4 last digits, owner's name and date of expiry shall be readable).

 

Also the Company may ask the User to provide source of funds documentation which is important to make sure that user provides evidence that identifies the actual source(s) of funds that he uses to bet or play with.

 

This information may be in the form of:

 

- proof of earnings: Payslip/Director remuneration/Dividends/Pension;

- a bank statement/savings account that clearly shows consistent incoming values from an identifiable source;

- a Trust deed clearly showing a consistent entitlement to funds;

- dated proof of an award/payment made to the user;

 

The documents that the user provided shall be not approved because:

- address/Name on documents don't match with account name/address;

- illegible documents or copies;

- document Not Acceptable (for example user sends a copy of a document that is not on the accepted documents for ID verification or a copy of mail envelope instead of an actual utility bill);

- any other reasons employees or contractors of the Company shall deem appropriate.

Upon the results of the analysis of the documents provided the Company shall make a solution according to the Terms Conditions, Privacy policy, License agreement of the Website and legislation requirements.

 

Obligations

 

Due diligence (DD): Company's customers should be subject to a DD process and record keeping.

 

Anonymous Accounts: Anonymous or nominal’ account records are not permitted. Any existing anonymous accounts or accounts believed to be nom de plume’ or that have inconsistent identification should be subject to appropriate due diligence to establish the identity and bona fides of the account holder at an early opportunity. In case it is impossible to determine identity of the account holder, the account shall be closed, winnings cancelled and deposits paid out to the the account from where they have been received or withhold in case return of the deposits turn out to be impossible or costly.

 

Duplicate/Multiple Accounts: Many customers wish to operate parallel accounts in order to segregate their gambling spend. Notwithstanding this activity, Company shall identify and associate linked’ accounts that may belong or be under the control of the same person. Company shall be entitled to cancel additional accounts or accounts of the player in question, cancel winnings thus gained and return deposits to the owner of the account.

 

Politically Exposed Persons (PEP). Company have to respond to any attempt to gamble by any person qualifying as Politically Exposed Person, i.e. any person holding significant public office (or who has held it at any time in the preceding year), having access to public funds or in a position of influence. PEPs include the readily identifiable family and associates of such persons. A risk based approach should be applied based on the value and scale of gambling and the location of such customer. The questionnaires shall include questions identifying PEPs.

 

The Company reserves the exclusive right to unilaterally decline any clients' application and/or terminate further provision of services without any statements or explanations to the client in case of breach of KYC policy.

By using and / or visiting any part of the Kaya Premium Casino.com website ("Website") or opening an account on the Website, you have to act according to the Privacy Policy. When using any of the products of the website, you are asked to provide accurate, current and complete information that will help us identify you.

 

 

 

 

i) You strictly permit any part of your personal data to be processed in accordance with the privacy laws under appropriate jurisdictions.

 

ii) You agree to share certain private information with the Company that will be used to verify your identity. This information is collected within the framework of strict verification procedures used to prevent international money laundering activities and to ensure the safety and security of the Player's activities.

 

It depends on protecting your company privacy, privacy and security, and complying with data protection and privacy laws.

 

Collection of Personal Information:

 

We collect this information when you register and use our gambling products, make inquiries, sign up for our campaigns or other services, or communicate with you, but not limited to methods such as surveys or research. The information we collect may include your personal information and bank information, and other information you provide to us.

 

How is this information processed?

 

The information you provide to us is used for certain reasons. Among them; there is any reason we want you to provide you with gambling services, to process your information requests, to support you appropriately, to marketing, to notify you of any changes we may make to our services or website from time to time, to comply with the regulations under our jurisdiction and to provide information.

 

Who do we disclose your Personal Information to:

 

a) To companies within the group. In these cases, we ensure that only authorized employee have access to this information;

 

b) To third party companies that manage a white label brand by using our services and providing you with gambling services;

 

c) Third-party companies that provide services to our company by helping us to provide gambling services, including but not limited to payment providers and data validators;

 

d) Consultants such as the auditor providing services to the company or any company within the group and companies that intend to help us improve our business procedures;

 

e) To any potential investors or buyers of any company that is part of the group;

 

F) To state institutions or organizations; however, this transfer will be to the extent permitted by law.

 

All third parties we choose to share your personal information are required to comply with data protection and privacy laws and the terms of this Privacy Policy.

 

Security

 

The Company will apply the relevant measures and policies to protect your personal information from unauthorized and unauthorized access and to prevent disclosure and harm to others.

 

If you want to get a copy of your personal information or have your changed information, you can write to us via [email protected].

 

Mixed

 

Your personal information will be kept by us as long as it is suitable for the purpose of collection.

 

We reserve the right to change or edit this Privacy Policy from time to time. If any changes are made, we will notify you of these changes as soon as possible and we will consent to you if necessary.

 

If you have any questions about our Privacy Policy, you can write to us via [email protected].

 

netent

 

1. Absolute Restriction

 

United States of America, United Kingdom, Spain, France and Italy.

 

2. Blacklisted Territories

 

NetEnt content shall not be served in the following territories:

 

Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Singapore, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe.

 

3. Regulated Territories (only permitted to offer if in receipt of a license from the local regulator which has been seen and approved by NetEnt):

 

Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America.

 

4. Blacklisted Branded Games Territories

 

4.1 Jumanji, emojiplanet, Guns & Roses, Jimi Hendrix, Motörhead, Scudamore, Conan, Ozzy Osbourne, Gordon Ramsey Hell’s Kitchen cannot be offered in the following territories:

 

Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Singapore, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America.

 

4.2 In addition to the jurisdictions set out in paragraph 4.1, Planet of the Apes Video Slot must not be offered in the following territories:

 

Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.

 

4.3 In addition to the jurisdictions set out in paragraph 4.1, Vikings Video Slot must not be offered in the following jurisdictions:

 

Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.

 

4.4 In addition to the jurisdictions set out in paragraph 4.1, Narcos Video Slot must not be offered in the following territories:

 

Indonesia, South Korea.

 

4.5 In addition to the jurisdictions set out in paragraph 4.1, Street Fighter Video Slot must not be offered in the following territories:

 

Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica , Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.

Adillik ve RNG Test Yöntemleri

Kayapremium.com is committed to high standards of customer service and to fair and open conduct in its gambling operations.

 

The outcome of the games products, which Kayapremium.com makes available to its customers, is determined by a certified and audited random number generator, which operates at a high level of encryption and randomness to ensure fairness without exception and no human interference (“RNG”). Our RNG is administered by an external third-party supplier (BetConstruct) and has gone through and passed external compliance testing. This ensures that the games, once integrated into our website, perform as expected in terms of user experience.

 

The Return to Player (RTP) value is a theoretical calculation of the average / expected percentage return of the total money bet over a large number of game plays (e.g. hundreds of million games). While you can win a big amount or lose your bet in any single game play, the average return of a specific game played over a long period of time will approach the Theoretical RTP value. This theoretical value is calculated either via analytical methods (which often is possible for non-strategy dependent games such as slots), or via computer simulations of those more complex or strategy dependent games (e.g. blackjack, poker etc.).

 

For more information about the fairness of specific games, please visit the information section of the relevant game. If you are unable to find this information, please contact our Customer Care team who will assist you further.

 

By playing games on our website, you acknowledge and agree that our RNG will determine the outcome of the games you play and that you will accept the outcomes of all such games. In the event of a discrepancy between the result that appears on your device’s display and the game server, the result that appears on the game server will prevail. You further acknowledge and agree that our records will be conclusive in relation to any dispute arising out of your gaming activity on our website.